Spiral Hosting

Maintenance Notice – Virtual Servers 1 to 115, Dublin, Ireland Datacentre
Virtual servers (vps1 to vps115 inclusive) will be under-going host operating system updates.

Maintenance Window : Friday 27 August 2010 from 23:00 to 23:20 local time (Dublin)

Reason: New updates are available for the host operating system on our virtualization servers and the updates require that all virtual private servers are rebooted.

Websites and other services on the virtual servers may be unavailable for 10-20 minutes during the maintenance window. We apologise for any inconvenience. We will do our utmost to keep downtime to a minimum.

If you have any questions about this please let us know.

Maintenance Notice – Omegasupreme Server, Dublin, Ireland Datacentre
The ‘omegasupreme’ web server will be under-going web server updates.

Maintenance Window : Sunday 8 August 2010 from 01:00 to 02:00 local time

Time Zones:  1-2am local (IST)

Reason: We will be installing new software and making customizations to this web server to increase performance and security.

Websites on this server may be unavailable for a short time during the maintenance window. Other services such as email and FTP will be unaffected. We apologise for any inconvenience. We will do our utmost to keep downtime to a minimum.

If you have any questions about this please let us know.

Update: We have completed our scheduled maintenance on this server for today but we will be scheduling a second maintenance window to perform some additional work. Details will be published on our network status blog. Thank you.

Maintenance Notice – Eagle Server, Chicago, US Datacenter
The ‘eagle’ web server will be under-going web server updates.

Maintenance Window : Saturday 7 August 2010 from 03:00 to 04:00 local time

Time Zones:  1-2am PDT / 3-4am CST / 4-5am EST / 9-10am UTC

Reason: We will be installing new software and making customizations to this web server to increase performance and security.

Websites on this server may be unavailable for a short time during the maintenance window. Other services such as email and FTP will be unaffected. We apologise for any inconvenience. We will do our utmost to keep downtime to a minimum.

If you have any questions about this please let us know.

Update: This scheduled maintenance has now completed. Thank you.

23:30 We are aware of problems with some websites on the omegasupreme server. Some customers may be experiencing error messages on their websites if their websites use PHP5. We are working to fix this urgently.

23:42 This issue is now resolved. Sorry for any inconvenience caused.

More information: An automatic update from cPanel introduced a conflict between eAccelerator (software that increases PHP performance/speed) and open_basedir (a PHP security feature). We took immediate action and applied a fix. More information on the fix can be found on the cPanel forum (for techies).

If you are still encountering any problems please refresh your webpage (Ctrl + F5), clear your browser’s cache and if the problem still persists please open a Support Ticket and we’ll be happy to investigate it.