Blog


Archive for October, 2010

Problems with supertuxy server

Thursday, October 28th, 2010

16:34 We are aware that the ‘supertuxy’ server has stopped responding. We are working to fix this urgently.

16:38 This problem has been resolved. The server is now responding again. It may be slow for the next few minutes. We apologise for any inconvenience.

Problems with supertuxy server

Friday, October 15th, 2010

10:55 We are aware that the ‘supertuxy’ server has stopped responding. We are working to fix this urgently.

10:58 Reboot under way.

11:10 Technicians are currently working on this server.

11:35 The server is forcing a hard drive scan. We’ll keep the blog updated as soon as there is any more information.

13:00 The hard drive scan is still in progress. This could potentially take another few hours. We will update the blog again as soon as there is any update.

13:50 Resolved: Server back online. We apologise for any inconvenience caused. Update to follow.

Update: The hard disk scan took just over 2 hours due to the size of the hard disk. Luckily it did not find any data corruption and the server came back online without any problem after the scan finished. We apologise for any inconvenience caused by today’s downtime. If you have any questions about this please contact us.