Spiral Hosting

Maintenance Notice – Dublin Datacentre
Technicians will be taking down one of our network switches, the ‘supertuxy’ server and the ‘omegasupreme’ server for roughly 10 minutes tonight as we must move them to a different cabinet in our datacentre. We apologise for any inconvenience this may cause but it is necessary as we expand our network.

Maintenance Window : 30/06/2010 from 23:30 to 00:00.

If you have any questions about this please let us know.

Maintenance Notice – Chicago, USA Datacenter
Our Chicago datacenter will be updating their network routing policies in order to streamline routing policies and ensure the best connectivity. This will effect all services from our Chicago datacenter, including ns3 (our 3rd nameserver).

Maintenance Window : June 24th 2010 from 11:00pm to 01:00am.

There is a two hour maintenance window but we expect the impact on server connectivity to be absolutely minimal consisting of only a few very brief interruptions while network traffic is re-routed across our different connectivity providers.

If you have any questions or concerns about this scheduled maintenance please contact us.

Maintenance Notice – Chicago, US Datacenter
The ‘eagle’ and ‘ns3′ (our 3rd nameserver) servers will be offline for up to one hour.

Maintenance Window : Saturday 19 Sunday 20 June 2010 from 03:00 to 04:00 local time

Time Zones:  1-2am PDT / 3-4am CST / 4-5am EST / 9-10am UTC

Reason: We must install additional hard drives on this server. This requires moving the server to a bigger case which will take longer than a normal hard drive install.

We apologise for any inconvenience. We will do our utmost to keep downtime to a minimum.

If you have any questions about this please let us know.

Update: Please note this maintenance window has been postponed from Saturday 19th June to Sunday 20th June (3-4am local time).

Update: This scheduled maintenance has now completed. Thank you.

Maintenance Notice – Dublin Datacentre
Technicians will be taking down our primary Cisco router for roughly 5 minutes to do a memory upgrade. All traffic will be routed through our secondary router but there will be a short downtime while the BGP routing switches to the secondary router and back.

The upgrade will fix a bug which has been causing some route flapping and intermittent packet loss.

Maintenance Window : 26/03/2010 from 00:30 to 00:40.

Reason: We must upgrade the memory in this router.

If you have any questions about this please let us know.

Maintenance Notice – Dublin Datacentre
Technicians will be taking down our main Cisco router tonight for roughly 10 minutes to do an upgrade. All services in our Dublin datacentre will be affected.

Maintenance Window : 09/02/2010 from 00:30 to 00:40.

Reason: We must upgrade the IOS and install two new ethernet cards in this router.

If you have any questions about this please let us know.

Maintenance Notice – Domain Registration Systems
One of our domain registrars OpenSRS will be doing maintenance on their network switches.

Maintenance Window : 29/11/2009 from 04:00 to 07:00.

There is a three hour maintenance window, but service is expected to be unavailable for less than an hour. During this period we will be unable to process some domain name orders, renewals and transfers, and other management changes such as nameservers updates, whois updates etc.. You may encounter an error ‘Could not connect to Server – Please try again later‘ when trying to make changes to some domains through our Client Area.

If you have any questions about this please let us know.

Maintenance Notice – Dublin Datacentre
The Ultramagnus server will be offline for a few minutes at 6pm tonight.

Maintenance Window : 03/04/2009 from 18:00 to 18:05.

Reason: Moving the server to new cabinet space in the datacentre.

We apologise for any inconvenience.

If you have any questions about this please let us know.

This is a notice to customers with websites on our supertuxy server that on Friday 26th September 2008 at 19:00 IST (8pm GMT) our technicians will take the server offline to install additional storage. Customers on other servers will not be affected.

The upgrade should take 10 to 20 minutes maximum and will result in improved server performance.

UPDATE: The upgrade was completed successfully. The server is back online.

This is a notice to customers with websites on our megalinux server that on Tuesday 23rd Friday 26th September 2008 at 18:00 IST (7pm GMT) our technicians will take the server offline for a memory upgrade. Customers on other servers will not be affected.

The upgrade should take 10 to 20 minutes maximum and will result in improved server performance especially during peak times.

UPDATE: Date changed to Friday 26th September 2008.

UPDATE: The upgrade was completed successfully. The server is back online and considerably faster!