Spiral Hosting

Maintenance Notice – cpanel64 Server, London City datacentre
The ‘cpanel64′ web server will be under-going web server updates and will require a reboot.

Maintenance Window : Wednesday 18 January from 23:00 to 23:15 local time

Time Zones:  11pm local (UK time)

Reason: We will be installing new software and making customizations to this web server to increase performance and security. The changes will require a server reboot and therefore the server will be unavailable for approx. 5-10 minutes during the maintenance window. We apologise for any inconvenience.

If you have any questions about this please let us know.

Maintenance Notice – London Datacentre
Technicians will be taking one of our network switches offline for roughly 10 minutes tonight to perform essential maintenance to a network switch. We apologise for any inconvenience this may cause but it is necessary as we expand our network.

Maintenance Window : 26/10/2011 from 23:50 to 00:00.

If you have any questions about this please let us know.

Maintenance Notice – cpanel3 Server, Dublin (Clonslaugh), Ireland Datacentre
The ‘cpanel3′ web server will be under-going a disk drive upgrade.

Maintenance Window : Monday 25th October from 17:00 to 17:15 local time

Time Zones:  5.00pm to 5.15m local (Irish time)

Reason: We must relocate this disk drive to a different hypervisor on our cloud network. This requires that the server is shutdown briefly while the disk drive is moved. We apologise for any inconvenience. We will do our utmost to keep downtime to a minimum.

If you have any questions about this please let us know.

Maintenance Notice – cpanel2 Server, Dublin, Ireland Datacentre
The ‘cpanel2′ web server will be under-going web server updates.

Maintenance Window : Saturday 9 July from 02:00 to 06:00 local time

Time Zones:  2-6am local (Irish time)

Reason: We will be installing new software and making customizations to this web server to increase performance and security.

Websites on this server may be unavailable or show an error message for a short time during the maintenance window. Other services such as email and FTP will be unaffected. We apologise for any inconvenience. We will do our utmost to keep downtime to a minimum.

If you have any questions about this please let us know.

09/07/2011
Update: This maintenance is taking longer than we anticipated and the server is still running some of the upgrades.

07:00 We are waiting on the upgrades to complete. We are aware that some websites are unavailable during this maintenance and we are doing our utmost to minimize this downtime. We will publish updates when we have them.

08:10 This server is now being rebooted. The previous uptime was 104 days.

08:30 This maintenance is now complete. Thank you for your patience. We will be manually checking all websites on this server over the next few hours to make sure they are working properly. If you notice any problems with your website please open a support ticket (Aventure Host or Spiral Hosting) and we’ll look straight into it.

Maintenance Notice – cpanel1 Server, Dublin, Ireland Datacentre
The ‘cpanel1′ web server will be under-going web server updates.

Maintenance Window : Monday 10 July from 02:00 to 06:00 local time

Time Zones:  2-6am local (Irish time)

Reason: We will be installing new software and making customizations to this web server to increase performance and security.

Websites on this server may be unavailable or show an error message for a short time during the maintenance window. Other services such as email and FTP will be unaffected. We apologise for any inconvenience. We will do our utmost to keep downtime to a minimum.

If you have any questions about this please let us know.

Update 06:00 This maintenance is now complete. Thank you for your patience. We will be manually checking all websites on this server over the next few hours to make sure they are working properly. If you notice any problems with your website please open a support ticket (Aventure Host or Spiral Hosting) and we’ll look straight into it.

Maintenance Notice – cpanel2 Server, Dublin, Ireland Datacentre
The ‘cpanel2′ web server will be under-going web server updates.

Maintenance Window : Saturday 25 June from 02:00 to 04:00 local time

Time Zones:  2-4am local (Irish time)

Reason: We will be installing new software and making customizations to this web server to increase performance and security.

Websites on this server may be unavailable or show an error message for a short time during the maintenance window. Other services such as email and FTP will be unaffected. We apologise for any inconvenience. We will do our utmost to keep downtime to a minimum.

If you have any questions about this please let us know.

Update: We have completed our scheduled maintenance on this server for today but we will be scheduling a second maintenance window to perform some additional work on 9th July. Details will be published on our network status blog. Thank you.

Maintenance Notice – Tallaght, Dublin 24, Ireland Datacentre
Our Tallaght, Dublin datacentre was experiencing intermittent network flapping on one of their connectivity providers last night between 00:30 and 02:00. They have therefore scheduled maintenance on their primary router tomorrow morning to find and fix the problem causing the network flapping. Technicians will be upgrading the IOS on the primary Cisco router, adding additional network interfaces and updating peering rules. There will several short periods of downtime while this upgrade takes place, but this is expected to last only a few minutes during the maintenance window.

Maintenance Window : 17/06/2011 from 05:00 to 06:30.

If you have any questions about this please let us know.

Maintenance Notice – cpanel1 Server, Dublin, Ireland Datacentre
The ‘cpanel1′ web server will be under-going web server updates.

Maintenance Window : Saturday 18 June from 03:00 to 05:00 local time

Time Zones:  3-5am local (Irish time)

Reason: We will be installing new software and making customizations to this web server to increase performance and security.

Websites on this server may be unavailable or show an error message for a short time during the maintenance window. Other services such as email and FTP will be unaffected. We apologise for any inconvenience. We will do our utmost to keep downtime to a minimum.

If you have any questions about this please let us know.

Update: We have completed our scheduled maintenance on this server for today but we will be scheduling a second maintenance window to perform some additional work on 2nd July. Details will be published on our network status blog. Thank you.

Maintenance Notice – cpanel51 Server, London, UK Datacentre
The ‘cpanel51′ web server will be under-going a disk drive upgrade.

Maintenance Window : Tuesday 14 June from 03:00 to 05:00 local time

Time Zones:  3-5am local (UK time)

Reason: We must increase the disk drive space available on this cloud server. This requires that the server is shutdown while the disk space is adjusted.

We apologise for any inconvenience. We will do our utmost to keep downtime to a minimum.

If you have any questions about this please let us know.

3:40am Update – This maintenance has fully completed earlier than expected.

Maintenance Notice – Chicago (LaSalle St.), USA Datacenter
Our Chicago (LaSalle St.) datacenter will be upgrading power boards. This will affect all services from our Chicago LaSalle datacenter, including ns3 (our 3rd nameserver).

Maintenance Window : Monday 31st January from 4-7am (Chicago CDT time).

There is a three hour maintenance window but we expect the impact on server connectivity to be absolutely minimal lasting only 5-10 minutes during the maintenance window. We apologize for any inconvenience.

If you have any questions or concerns about this scheduled maintenance please contact us.