Spiral Hosting

25/11/2011 Friday
23:40 We are aware that this server has stopped responding. Our technicians are working to fix this problem as quickly as possible.

23:50 Technicians at our datacentre are currently looking into the problem. We are waiting for more information from the technicians.

23:52The server has been rebooted. We are waiting for it to restart and we will verify that services are coming back online.

23:59 All services are now back online. We apologise for any inconvenience that this disruption has caused. Thank you very much for your patience.

25/11/201 Friday
18:24 This server has stopped responding. Our technicians are investigating the problem and will endeavour to get the server back online as quickly as possible.

18:28 Technicians at our datacentre are currently looking into the problem. We are waiting for more information from the technicians.

18:32 The server has been rebooted. We are waiting for it to restart and we will verify that services are coming back online.

18:45 Our technicians are still working on this server. We’ll keep you updated.

18:57 All services are now back online. We apologise for any inconvenience that this disruption has caused. Thank you very much for your patience. The previous server uptime was 190 days.

23/11/2011 Tuesday
16:50 We are aware of a problem with MySQL on this server. Our technicians are working to fix this problem as quickly as possible.

16:52 This problem is now resolved. Websites may be slow for the next few minutes and normal service will resume. Thank you for your patience.

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17:45 We’re encountering further problems with this server. We’re working to resolve this as quickly as possible.

17:59 All services are back online. We’re monitoring this server very closely and we’ll be performing maintenance on the MySQL server later tonight to improve performance and prevent further problems. We’re sorry for any inconvenience this disruption has caused.

22/11/2011 Tuesday
15:15 We are aware of a problem with MySQL on this server. Our technicians are working to fix this problem as quickly as possible.

15:22 This problem is now resolved. Websites may be slow for the next few minutes and normal service will resume. Thank you for your patience.

21/11/2011 Monday
01:50 We are aware that this server has stopped responding. Our technicians are working to fix this problem as quickly as possible.

02:00 Technicians at our datacentre are currently looking into the problem. We are waiting for more information from the technicians.

02:05 The server has been rebooted. We are waiting on a disk integrity check to complete on the hard disk and then the server will come back online.

05:30 The disk integrity check has finished. The server is now rebooting and we will verify that services are coming back online.

05:35 All services are now back online. We apologise for any inconvenience that this disruption has caused. Thank you very much for your patience.

17/11/2011 Thursday
16:08 We are aware that some websites on this server are currently showing an error message or timing out. Our technicians are working to fix this problem as quickly as possible.

16:20 We hope to have this resolved shortly. Thank you for your patience.

16:25 This problem is now resolved. We apologise for any inconvenience that this disruption has caused.

14/11/2011 Monday
10:06 We are aware that this server has stopped responding. Our technicians are working to fix this problem as quickly as possible.

10:10 This server has stopped responding and we have rebooted it.

10:13 We are monitoring the server startup.

10:16 All services are now back online. We apologise for any inconvenience that this disruption has caused.

02/10/2011 Wednesday
09:06 We are aware that this server has stopped responding. Our technicians are working to fix this problem as quickly as possible.

09:09 This server has stopped responding and we have rebooted it.

09:10 We are monitoring the server startup.

09:13 All services are now back online. We apologise for any inconvenience that this disruption has caused.

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11:22 We are aware that this server is encountering brief outages. We are monitoring the server closely and working to resolve this issue as quickly as possible.

13:33 We are still having intermittent issues with this server where it is overloaded for a few minutes at a time. This is causing time out errors and database errors. We hope to have this resolved as soon as possible.

17:05 We’ve been monitoring this server very closely for two hours now and there have not been any further problems. We believe the issue is now fixed. We’re going to continue to monitor it but I thought you’d want to know. We understand that any downtime is very inconvenience and we appreciate your patience while we resolved this issue.

01/10/2011 Tuesday
10:53pm We are aware that this server has stopped responding. Our technicians are working to fix this problem as quickly as possible.

11:03pm This server has stopped responding and we have rebooted it.

11:07pm We are monitoring the server startup.

11:12pm All services are now back online. We apologise for any inconvenience that this disruption has caused.

28/10/2011 Friday
00:46 We are aware that this server has stopped responding. Our technicians are working to fix this problem as quickly as possible.

01:05 Technicians at our datacentre are currently looking into the problem. We are waiting for more information from the technicians.

04:30 Our datacentre technicians have advised us that there is a fault with one of the hard disk drive partitions. We are working to repair this as quickly as possible. We appreciate your patience as we fix this problem.

06:10 This problem with the hard disk drive partition is fixed. We are waiting on a disk integrity check to complete on the hard disk and then the server will come back online.

07:30 The disk integrity check has finished. The server is now rebooting and we will verify that services are coming back online.

07:35 All services are now back online. We apologise for any inconvenience that this disruption has caused. Thank you very much for your patience.