Comments for Spiral Hosting Status http://status.spiralhosting.net Spiral Hosting Status Wed, 04 Apr 2012 17:20:52 +0000 hourly 1 http://wordpress.org/?v=3.3.2 Comment on Problem with webservers in London City datacenter by Admin http://status.spiralhosting.net/2012/04/problem-with-webservers-in-london-city-datacenter-6/comment-page-1/#comment-1075 Admin Wed, 04 Apr 2012 17:20:52 +0000 http://status.spiralhosting.net/?p=1437#comment-1075 Shane > At this moment 3 out of 4 servers are back online. The last one cpanel64 shouldn't be much longer. Hopefully within 5 minutes (guesstimated). Shane > At this moment 3 out of 4 servers are back online. The last one cpanel64 shouldn’t be much longer. Hopefully within 5 minutes (guesstimated).

]]> Comment on Problem with webservers in London City datacenter by Shane Jones http://status.spiralhosting.net/2012/04/problem-with-webservers-in-london-city-datacenter-6/comment-page-1/#comment-1074 Shane Jones Wed, 04 Apr 2012 17:16:58 +0000 http://status.spiralhosting.net/?p=1437#comment-1074 Any ETA on when its coming back up. Any ETA on when its coming back up.

]]> Comment on Problem with webservers in London City datacenter by Admin http://status.spiralhosting.net/2012/03/problem-with-webservers-in-london-city-datacenter-5/comment-page-1/#comment-1058 Admin Fri, 30 Mar 2012 18:21:21 +0000 http://status.spiralhosting.net/?p=1422#comment-1058 John > We have responded to your support ticket. Your IP address was blocked by the server firewall for excessive login failures to the POP3 server. This is why you didn't have access to the server. John > We have responded to your support ticket. Your IP address was blocked by the server firewall for excessive login failures to the POP3 server. This is why you didn’t have access to the server.

]]> Comment on Problem with webservers in London City datacenter by John Blackie http://status.spiralhosting.net/2012/03/problem-with-webservers-in-london-city-datacenter-5/comment-page-1/#comment-1057 John Blackie Fri, 30 Mar 2012 18:18:35 +0000 http://status.spiralhosting.net/?p=1422#comment-1057 Still absolutely nothing. Did you actually try my own personal website? Clearly I am more concerned that none of my customers are receiving anything like an acceptable service. This really is not good enough! Still absolutely nothing. Did you actually try my own personal website? Clearly I am more concerned that none of my customers are receiving anything like an acceptable service. This really is not good enough!

]]> Comment on Technical problem on cpanel63 server by Admin http://status.spiralhosting.net/2012/03/technical-problem-on-cpanel63-server-4/comment-page-1/#comment-1056 Admin Fri, 30 Mar 2012 18:11:29 +0000 http://status.spiralhosting.net/?p=1416#comment-1056 Tom > We're aware that any disruption to service can be very frustrating. We react to problems the moment they occur and work tirelessly until they're fixed. Customer satisfaction is extremely important to us. If you're unhappy you should speak to our team and we will resolve any problems. If we don't resolve them, you can come back here and leave further comments! Tom > We’re aware that any disruption to service can be very frustrating. We react to problems the moment they occur and work tirelessly until they’re fixed. Customer satisfaction is extremely important to us. If you’re unhappy you should speak to our team and we will resolve any problems. If we don’t resolve them, you can come back here and leave further comments!

]]> Comment on Problem with webservers in London City datacenter by Admin http://status.spiralhosting.net/2012/03/problem-with-webservers-in-london-city-datacenter-5/comment-page-1/#comment-1055 Admin Fri, 30 Mar 2012 18:05:42 +0000 http://status.spiralhosting.net/?p=1422#comment-1055 Ann > The last services came back online at 5.35pm. Chris > We realise it's not great and we're putting a plan into action to permenantly resolve this issues. John > If you're still having issues after 5.35pm please make sure our support team know about it. They're working through tickets as we speak and they'll respond as quickly as possible. Ann > The last services came back online at 5.35pm.
Chris > We realise it’s not great and we’re putting a plan into action to permenantly resolve this issues.
John > If you’re still having issues after 5.35pm please make sure our support team know about it. They’re working through tickets as we speak and they’ll respond as quickly as possible.

]]> Comment on Technical problem on cpanel63 server by Admin http://status.spiralhosting.net/2012/03/technical-problem-on-cpanel63-server-4/comment-page-1/#comment-1054 Admin Fri, 30 Mar 2012 17:59:52 +0000 http://status.spiralhosting.net/?p=1416#comment-1054 Hi Geoff > Please see the more recent post on the blog. I think this is the problem you're experiencing. http://status.spiralhosting.net/2012/03/problem-with-webservers-in-london-city-datacenter-5/ Hi Geoff > Please see the more recent post on the blog. I think this is the problem you’re experiencing. http://status.spiralhosting.net/2012/03/problem-with-webservers-in-london-city-datacenter-5/

]]> Comment on Problem with webservers in London City datacenter by John Blackie http://status.spiralhosting.net/2012/03/problem-with-webservers-in-london-city-datacenter-5/comment-page-1/#comment-1053 John Blackie Fri, 30 Mar 2012 16:52:19 +0000 http://status.spiralhosting.net/?p=1422#comment-1053 I am still getting nothing at all on cpanel61 - no websites, no email - and it's been like this virtually the whole afternoon. My customers are getting more than a bit concerned about the hosting as this is not the first time - it seems to happen with regularity. I am still getting nothing at all on cpanel61 – no websites, no email – and it’s been like this virtually the whole afternoon. My customers are getting more than a bit concerned about the hosting as this is not the first time – it seems to happen with regularity.

]]> Comment on Problem with webservers in London City datacenter by Ann http://status.spiralhosting.net/2012/03/problem-with-webservers-in-london-city-datacenter-5/comment-page-1/#comment-1052 Ann Fri, 30 Mar 2012 15:35:55 +0000 http://status.spiralhosting.net/?p=1422#comment-1052 Please inform me when the service issues have been resolved. Many thanks Ann Please inform me when the service issues have been resolved.

Many thanks
Ann

]]> Comment on Technical problem on cpanel63 server by Lupe Soto http://status.spiralhosting.net/2012/03/technical-problem-on-cpanel63-server-4/comment-page-1/#comment-1051 Lupe Soto Fri, 30 Mar 2012 14:32:39 +0000 http://status.spiralhosting.net/?p=1416#comment-1051 My sites are still down =( My sites are still down =(

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